Tech Support with a Human Touch
With an extensive team of experienced engineers, we are able to react to your everyday needs and look at how we can help you improve productivity while reducing stress by providing a service built around your requirements.
Let us proactively managed all of your IT support so that you can concentrate and focus on your business goals.
You do not need a big budget to expect excellent customer service and with our attention to detail we have set the bar very high, and it will be our goal to become invisible within your organisation as problems disappear.
Network management & troubleshooting
Security maintenance & repairs
Phone & email help-desk
30 minute critical remote response
On-site emergency call-outs
Infrastructure and hardware advice and support
Software and app support including troubleshooting.
Training courses for staff.
Full and part time on site support also available.
Our IT support contracts are tailored to each company
Day to Day
We manage all of your business critical IT systems, including all software applications, network hardware, and servers, making sure that all firmware is up-to-date and in good working order
3rd Parties
We handle third-party issues so you don’t have to. This means you won’t be caught in the middle of several vendor communications because we’ll handle it. This will save you a lot of time in the office.
Costs
We charge, based on the number of users, not the number of devices. So, regardless of how many desktops, computers, tablets, or phones you have, the cost of IT support will remain the same. There are no hidden costs, so this will save you a lot of money.
IT Strategy Planning Services
We always begin with a strategy in order to achieve a highly successful outcome. It assists us in determining what your company goals are, what challenges you’ve faced so far, and what your short-term plans are.
We then take all of this information and devise a strategy for achieving your goals. Then we get down to it!
IT Assessment
It also takes a fresh set of eyes to look at your company through the lens of IT, to dive into your current environment, and to investigate all aspects of your business from an IT standpoint.
A professional evaluation will really bring out the things that are working, as well as identifying the areas of weakness or failing you.
Achieving your IT Objectives
We ensure that the technology you have today not only meets the current business needs, but also caters to your major plans and future development
From technology advice to IT budgeting, our maps will show you exactly when and how to get there.
Have any questions?
Ask a Specialist
01386 579000
support@insightconxs.uk
Available Monday to Friday from 8:00 am to 18:00 pm